Terms of service

These terms are an agreement between you and Rentally for the use of the Rentally website, workspace and tenant portal. By creating an account or using the portal you accept them.

Accounts

• You must give accurate information and keep your password private. You are responsible for activity under your account.
• Workspace owners are responsible for the people they invite and the access they grant.
• Tenants use the portal for their own tenancy only.

Payments

• Online rent payments are processed by Paystack or Whop and settle directly to the payout account the landlord connects. Rentally does not hold rent.
• Payment providers charge their own fees, shown before you pay. Disputes about rent are between the landlord and the tenant.
• Subscriptions are billed in advance for the period you choose. You can cancel at any time and keep access until the end of the paid period.

Your data

• Landlords own the data they put into their workspace. We process it on their behalf as described in our privacy policy.
• You can export your data at any time. When a workspace is closed we delete its data within 90 days, except records we must keep by law.

Acceptable use

• Do not use Rentally to break the law, harass tenants, send spam or try to access data that is not yours.
• Tax reports are provided to help you. Confirm your obligations with KRA or a qualified accountant.

Liability

We work hard to keep Rentally available and correct, but the service is provided as is. To the extent the law allows, our liability is limited to the fees you paid in the twelve months before a claim.

Contact

Questions about these terms? Contact us.